Frequently Asked Questions
At Kathleen Lynagh Jewelry Design, we strive to provide exceptional service and ensure that your experience with us is as seamless as possible. To help you navigate through the process, we’ve compiled a list of frequently asked questions.
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To keep your jewelry looking its best, store it in a dry place, avoid exposure to harsh chemicals, and clean it regularly with a soft cloth. Detailed care instructions are available on our Jewelry Care page.
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We understand in certains times you might need to return what you have purchased.
We accept returns and exchanges within 14 days of purchase, provided the item is in its original condition and packaging. Read about all the terms here:
Custom pieces are non-refundable, but we will work with you to ensure your satisfaction.
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Please read our shipping policy here.
Postal Address:
2150 W. Washington Street,
Suite #301
San Diego, CA 92110
Our Studio is not open for visits.
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We use high-quality materials such as sterling silver, gold, and ethically sourced gemstones. Each piece is crafted with care to ensure durability and beauty.
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We provide a comprehensive ring sizing guide on our website, or you can visit a local jeweler for an accurate measurement. If you're unsure, our team is happy to assist you.
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Yes, we offer custom design services. Whether you have a specific design in mind or need guidance, we can work with you to create a unique piece that reflects your style.
Use our contact form to make your request.
Thank you!
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At this time we do not offer repair services.
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Every company has one.
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Please use our contact form.