Frequently Asked Questions for Kathleen Lynagh Designs
At Kathleen Lynagh Jewelry Design, we strive to provide exceptional service and ensure that your experience with us is as seamless as possible. To help you navigate through the process, we’ve compiled a list of frequently asked questions.
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To keep your jewelry looking its best, store it in a dry place, avoid exposure to harsh chemicals, and clean it regularly with a soft cloth. Detailed care instructions are available on our Jewelry Care page.
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We understand in certains times you might need to return what you have purchased.
We accept returns and exchanges within 14 days of purchase, provided the item is in its original condition and packaging. Read about all the terms here:
Custom pieces are non-refundable, but we will work with you to ensure your satisfaction.
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Please read our shipping policy here.
Postal Address:
2150 W. Washington Street,
Suite #301
San Diego, CA 92110
Our Studio is not open for visits.
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We use high-quality materials such as sterling silver, gold, and ethically sourced gemstones. Each piece is crafted with care to ensure durability and beauty.
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The time it takes to create a custom piece of jewelry can vary significantly based on the complexity of the design and the materials involved.
Typically, the process can range from a few weeks to several months. We will give you the best estimation we can.
Initial design consultations often lead to sketches and specifications, which may take a week or more. Once the design is approved, fabrication can take additional time, especially for intricate pieces or those requiring special stones or metals.
Final finishing touches, quality checks, and any necessary adjustments can extend the timeline further.
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We can help you figure out your ring size. A sizing guide may be provided for your use or you can visit a local jeweler for an accurate measurement. Please let us know if you need help with this.
Getting the correct finger size is very important as custom designs are not returnable or refundable. -
Yes, we offer custom design services. Whether you have a specific design in mind or need guidance, we can work with you to create a unique piece that reflects your style.
Use our contact form to make your request.
Thank you!
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At this time we do not offer repair services.
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Every company has one.
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Please use our contact form.
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The majority of our studio shots and design process images were taken by Kathleen Lynagh Designs. Some images are captured while working on client videos and are the property of Kathleen Lynagh Designs.
Most of the finished jewelry pieces that are in our Jewelry Collection were photographed by Sara Rey Photography and noted as so.
Client Testimonials and Reviews
At Kathleen Lynagh Designs, we genuinely value our clients' satisfaction and consistently strive to provide them with an exceptional and personalized experience tailored to their needs. From the initial conceptual design stage to the meticulous fabrication and timely delivery of the final product, we work closely with each individual client to bring their unique vision to life.